Returns & Refunds Policy

At Talia Trailblaze, we strive to provide quality products and a smooth shopping experience. If you receive a damaged or defective item, we offer a return and refund process under the following conditions.

1. Eligibility for Returns

• Returns are accepted only if the product is damaged or defective upon delivery.

• Customers must report the issue within 48 hours of receiving the order.

• The item must be unused, in its original packaging, and with all included components.

2. Return Process

• To request a return, contact our customer support team with clear photos of the damaged or defective item.

• Once the issue is verified, we will provide instructions on returning the product.

• The return must be shipped back within the specified timeframe provided by our team.

3. Refund Policy

• Refunds are issued only after the returned item is received and inspected.

• The refund will be provided in the form of cash upon return pickup or as agreed upon during the return process.

• Shipping and handling charges are non-refundable.

4. Non-Returnable Items

• Items that show signs of misuse, intentional damage, or wear and tear are not eligible for return.

• Products returned without prior approval will not be accepted.

We are committed to ensuring customer satisfaction and appreciate your cooperation in following this policy. For any concerns, please contact our support team at [email protected].